This is a short update to a blahg I wrote a couple of months ago. That blahg was THE NEW WASHING MACHINE AND THE NEW DISHWASHER. GUESS WHICH ONE I HATE? In that blahg I detailed how my new Galanz dishwasher broke down and my attempts to get Galanz to be responsible had failed. I had started emailing Galanz on February 26th of this year and after a few emails and phone calls I was promised in an email on May 11th that I would receive a full refund no later than June 12th. I never received the promised “cheque is in the mail” from Galanz and I continued to email and phone them over the next 6 weeks before giving up. It was the same old thing. I would escalate it to a supervisor and they would promise to get back to me within a week and nothing would happen. They said the cheque had been lost in the mail and they were going to look into issuing a new one. I never heard from them again and no cheque ever arrived. I put a screw in the loose metal strip that was causing the problem and put silicone around it. Problem solved. As for Galanz, I researched and found the promised “cheque in the mail” was a scam they pulled with many customers. Check out this website to see complaints regarding Galanz and how they never resolve their customers’ issues:
DON’T EVER PURCHASE A GALANZ PRODUCT! YOU WILL REGRET IT!!
Tags: Galanz, Scott Henderson, Scott Henderson. False Ducks
This entry was posted on Thursday, August 10th, 2023 at 1:59 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed.
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