The False Ducks Blahg

   This is a short update to a blahg I wrote a couple of months ago.  That blahg was THE NEW WASHING MACHINE AND THE NEW DISHWASHER. GUESS WHICH ONE I HATE?  In that blahg I detailed how my new Galanz dishwasher broke down and my attempts to get Galanz to be responsible had failed.  I had started emailing Galanz on February 26th of this year and after a few emails and phone calls I was promised in an email on May 11th that I would receive a full refund no later than June 12th.  I never received the promised “cheque is in the mail” from Galanz and I continued to email and phone them over the next 6 weeks before giving up.  It was the same old thing.  I would escalate it to a supervisor and they would promise to get back to me within a week and nothing would happen.  They said the cheque had been lost in the mail and they were going to look into issuing a new one.  I never heard from them again and no cheque ever arrived.  I put a screw in the loose metal strip that was causing the problem and put silicone around it.  Problem solved.  As for Galanz, I researched and found the promised “cheque in the mail” was a scam they pulled with many customers. Check out this website to see complaints regarding Galanz and how they never resolve their customers’ issues:

https://www.bbb.org/us/nj/ridgefield-pk/profile/manufactured-home-supplies/galanz-americas-ltd-co-0221-90184883/complaints

DON’T EVER PURCHASE A GALANZ PRODUCT!  YOU WILL REGRET IT!!